I've been doing business with them for twenty years. I like dealing with people who are doing the work rather than never knowing who works on my car.
The quick response and the great people
They thoroughly explain what's wrong with my car without being condescending.
They're friendly and accessible
They seem to be conscientious.
They're very good and professional.
I know everyone there and I like the speed of their work. I also love the one-day turnaround time.
They provided me with a lot of information about my car. I also liked the fact that they told me what was done and what needed to be done without pushing any extra charges.
I like that they are very trustworthy.
Any time I have any issues, Matt has always made it possible to bring my car in right away. They work on it pretty quickly and explain what they are doing.