Sunnyvale Auto Repair

These guys rock. They're very knowledgeable about my Audi and have always been thorough, competent, and honest in their work. They've treated the people I've sent to them (several of whom know very little about cars) well and have never been dishonest.

They have worked on my 1996 Subaru Outback 3 times. They were located near my previous job. First time was to fix a faulty O2 sensor, they also pointed out a crank sensor error that popped up but did not repeat. I ended up changing that a few months later when it acted up again. Their shop was spotless, and Matt really impressed me that he knew what he was doing. The second time was for my 60K service (@90k miles). They were more expensive then some shops, but in the long run very much worth it. The premium you pay to have a Subaru expert work on your car make a difference. Their work has stood the test of time and another trouble free 96k miles. They are a shop that goes by the book and they do the job the right way. The third time I went there was to replace the front wheel bearings at 110k. They a little more, but they did the job and it's been running great for the past 86k miles. Again Matt explained the process and I knew he would do the job the right way. I am very detailed oriented, and a mechanical tech working in the Semi conductor industry. When I pay my hard earned money I expect the job to be done right. When I got home I went over every repair and was impressed at their ability to bring a repair to "As New". No trashed or missing hardware, and no rework that costs you time to have a shop make a repair right. Their work easily passed my QC, and the test of time. I have changed jobs, and they are farther away. I'm looking for another good Subaru shop closer to San Jose.

I like the shop and they did a pretty good job for a while. Matthew does go to a lot of effort to explain things which I really appreciate. But when he said that it would be $1500 to replace the wire harness in my ancient Volvo, I decided to move on to a Volvo only shop that was closer to my home.

Matt made a house visit when my WRX was leaking oil right after an oil change. I didn't even know mechanics did housecalls! I'm so impressed with his professionalism, the friendliness of all the employees, and the cuteness of his dogs (even if they do shed a bundle).

Matt and his crew (including his lovely mom) are great people to deal with. they've cared for my subaru a number of times and will for years to come (until it meets its untimely demise). they take the time to explain to you what the problem is and how to fix it. they are sticklers to the subaru parts timeline though, it is up to you if you do or do not want the parts replaced. and the fact that they let you pet their dogs is just A+.

Paul is a straight shooter. He treats people fairly and takes the time to explain what's wrong, what needs to be repaired, and the options to making the repairs. I had a "leak" in my 7 Series BMW and took it to Paul (based on this web site's recommendation) for a quick look. He addressed the issue and found another problem and fixed it. Given the car's reliability, I had an inspection perfomed only to find the repairs the dealer had "done" were, in fact, not "done". Now I have a preventative plan to keep me from being stranded again. I will bring all my cars to Paul. If all my visits are this good, I'll keep going there!

They are very friendly, and seem to be very knowledgable and skilled mechanics. However a misunderstanding in my description of the problem resulted in them charging me $250 for them driving the car around looking for a problem that didn't exist. Additionally, they quoted me (the supposedly lowest possible price) on a catalytic converter that was more than twice as much as other places. My impression is that they are great for high-end car owners who want only original parts and for whom price isn't as much of an issue.

After being yanked around I found this great site and was steered to this shop by the overwhelmingly positive reviews. Well, the reviews are based in the reality that this is a VERY well run shop. Highly recommended, without a single reservation. Matt and his team solved both of my problems in days, giving me excellent updates as the investigation proceeded all the way through when I picked the car up. My problems were bizzare and one had stumped another local mechanic, but Matt solved them both in about three days. One of the problems involved taking my door apart from INSIDE the car to fix a corroded and broken locking mechanism that had frozen. Matt took the time to show me the exact part that had broken in person, illustrating exactly what he had previously described on the phone. I trust that this company knows what it is doing 100% - they even did some preventative maintenance on the other doors, which I personally appreciate as a long-term owner. This was the best experience I've had at a mechanic, hands down. I own a Lexus but am referring my friends with BMWs and other cars to Sunnyvale Foreign Car Service. I trust they will not be let down.

Nice friendly people-Matt is a very fast-paced talker. The only issue I had was their approach to car repair. Philosophically, I am in the "if it aint broke, don't fix it category." Matt is not. He looks to change parts at the Subaru recommended date and the routine maintainence items really get costly. My experience has been that replacement parts seldom are as reliable as the original so wait until they fail. He also did not find a small recurring problem we had with the air conditioning, he insisted it was running okay, it was not. I was not going to be concerned about the little maintanence items (he was concerned with) if there was a potentially very expensive fix necessary. He loves Subaru's and believes they have become great cars...if you would see the little flaws with the car, oil leak every 18 months or so, and have previously owned a Toyota or Honda, as we have, you would disagree.

I took my Jetta in for a coolant leak, and after it was fixed, Matthew showed me the old part and explained what caused it to break. They also alerted me that my rear brakes were completely gone when I had taken it in only for an oil change.